Guest Spot - Fortis BC Customer Recovery Fund

April 7 - FortisBC has implemented a COVID-19 Customer Recovery Fund, a program that provides new support measures for residential and small business customers who are facing financial challenges as a result of the COVID-19. For residential customers, those who sign up for the fund will automatically have their bill payments deferred from April 1 to June 30. A repayment schedule, free of interest or any additional fees, will be set up and payments can be spread over a full year after June 30, lessening the monthly impact. For small businesses that have been forced to close, bill credits will be issued to offset any charges to their account while they’ve been unable to continue operating their business as usual. Businesses still open, but facing a slowdown in revenue, will not receive bill credits but can also receive bill deferral for the same 90 day period as residential customers.

These measures are in addition to the previously announced suspension of late fees and stopping service disconnections for any financial reason. For more information and how to apply visit: www.fortisbc.com.